Frequently Asked Questions


We try to anticipate some of the questions prospective clients may have about our services and processes.

If you need additional information, please contact us directly.

 

 

1.

ONE HOUR INITIAL CONSULTATION:

We meet with you to discuss your project, look over any architectural plans, discuss permit issues and budget. We strive to have a good understanding of your project needs and vision for a finished product.


2.

ROUGH ESTIMATE:

Within a week of our meeting, based on the information we received, we will provide you with a ballpark estimate or a range depending on the project. We will also provide you with references.


3.

DETAILED SPECIFICATIONS & PROJECT PRICE:

Once you choose to work with J. Hempel Services, we enter into a retainer agreement. This is really where the project begins. We will prepare detailed line-item specifications for your project. These specifications are necessary to determine a fixed price. The retainer not only provides you with an actual project cost but also gives you a reserved start time for your project.


4.

CONTRACT & PRE-CONSTRUCTION PLANNING:

The retainer fee is applied against your construction agreement. As part of your agreement, a project timeline and payment schedule is determined. We coordinate the construction team and go over all details of the project, coordinate the materials and fixtures order, lead times and deliveries. We then meet with you to review and finalize the details. Orders are placed and all building permits are secured. This phase of the project clearly lays out all expectations about the job and is the foundation for a successful remodeling process.


5.

CONSTRUCTION BEGINS:

As the homeowner, you will have peace-of-mind that we have developed a project timeline and will stick to it! We will respect your home as if it was our own and will consult with you regularly throughout your project. You will have access to us 24/7.


6.

PROJECT COMPLETION:

Once the work is complete, we will secure the sign-off on all permits and go through a punch list with you (every job has a punch list). We will also ask you to fill out a questionnaire rating our service and performance. Your satisfaction and feedback is of utmost importance to us.